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Drilling down into narrative theory and process management, my research is a framework for seeing employees, customers, management, and commerce in a state of movement. My distinctive Fractal Reader-Response Theory is a new approach to narrative and an excellent tool for culture, brand, and management insight that will improve almost any work culture while exposing cost-saving efficiencies. If you’re up against an unsolvable culture, brand, or management problem, I’m here for you.

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